Privacy Policy

Precision Digger Worx Ltd ("we", "us") is an owner-operated excavation business based in Hawke's Bay, New Zealand. This policy explains how we collect, use and protect your personal information, in line with the New Zealand Privacy Act 2020.

When you get in touch with us, we may collect:

• Your name
• Your phone number
• Your email address (if provided)
• The suburb or town of your job
• Details about the work you need
• Any photos you send us

• When you contact us by phone, text or email
• When you fill in a form on our website

Our website also uses Google Analytics and Google Ads, which use cookies to collect general, non-identifying information about how visitors use the site (such as pages viewed and how you found us). You can block or delete cookies in your browser settings.

We only use your information to:

• Respond to your enquiry and give you a quote
• Plan, carry out and invoice your job
• Keep in touch with you about the work
• Understand how our website is used so we can improve it

We will never sell your personal information or use it for unrelated marketing.

We only share your information when we need to in order to do the job, or when the law requires it. This may include:

• Web3Forms, the service that delivers website form submissions to our email
• Google, for website analytics and advertising measurement
• Our accountant, for invoicing and tax purposes

Some of these providers may store information outside New Zealand. We only use reputable providers that protect personal information to a comparable standard.

We take reasonable steps to keep your information safe from loss, misuse and unauthorised access. It is stored in password-protected email, phone and accounting systems that only we can access.

We keep your information only for as long as we need it for the purposes above, or as required by law (for example, New Zealand tax law requires business records to be kept for seven years). After that, it is securely deleted.

Under the Privacy Act 2020, you have the right to ask for a copy of the personal information we hold about you, and to ask us to correct it if it is wrong. Just get in touch using the details below and we'll respond as soon as we can, and within 20 working days.

If you're not happy with how we've handled your information, please talk to us first. You can also contact the Office of the Privacy Commissioner.

For any privacy questions or requests, contact Billy:

• Phone: 022 649 1618
• Email: precisiondiggerworx@gmail.com
• Post: Dartmoor Road, Puketapu 4186, Hawke's Bay

We may update this policy from time to time. The latest version will always be available on this page.